Shipping & Returns Policy
Flat-rate Shipping Rates (Firearms)
| Handguns | |
|---|---|
| Second Day Air (default) | $10.00 |
| Long Guns | |
|---|---|
| Ground (default) | $10.00 |
** All Flat-rate shipping rates apply to domestic continental U.S. shipments up to 100lbs. Orders in excess of 100lbs will be subject to additional shipping charges. SELLER ships orders via UPS/FedEx Ground Service within the 48 contiguous states. Orders to Alaska or Hawaii must ship via air due to carrier restrictions.
** All firearms must be shipped to a licensed FFL holder. All firearms will be shipped to the premises address listed on the FFL.
Flat-Rate Shipping Rates (Non-Firearms)
| Ground Economy Option | ||
|---|---|---|
| Orders Without Ammunition | $10.00 | Services May Include: UPS Mail Innovations, SmartPost/SurePost, and UPS/FedEx Ground |
| Orders Containing Ammunition | $10.00 | Services Include: UPS/FedEx Ground |
** No ammunition will be shipped to Alaska, California, Hawaii, or New York. Magazines having over ten rounds of capacity will not ship to the following states: CA, CT, NJ, NY, WA, HI, PA, RI,DE, IL, MD, DC and CO.
| Address Changes and Package Intercepts | $20.00 per parcel (box) |
| Call Tag (for any reason) | $35.00 |
** Refused shipments will be credited to your account, minus a restocking fee and any additional shipping charges, once the product is received and verified by SELLER.
** SELLER will not ship to international addresses.
Damaged Packages and Carrier Loss
A. Claims for lost, stolen or damaged shipments should be reported by the Consumer to the Retailer within 5 days of the delivery / expected delivery date.
B. Retailer is responsible for filing all damage claims and traces with UPS/FedEx on behalf of the Consumer.
C. Ceiling for all UPS/FedEx claims is $100.00 unless Consumer has requested Insurance on the order.
Returns
If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 5 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 20% restocking fee, based on your original method of payment. The product must be returned within 5 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation, and registration that shipped with the product. A 15% open box fee in addition to the 20% restocking fee (totaling 35%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:- Special orders and products that are custom configured to your specifications.
- Products sold "as is" or "used" or products that have been installed or used after receipt.
- Firearms once transferred to the buyer.
- Illumination devices, electronic sights, optics and night vision equipment.